process of cancelling

[Former Member]

hi all...

What is the correct process of cancelling billing and also creating returns order reference to that Billing ?.

TQ

Henery

[Former Member]

Hi there,

In VF11 cancel the billing doc.

But your returns is always with ref to a billing doc. If you want to create a returns & cancel the billing doc for the same order, In that case you should 1st create the return & tehn cancel the billing doc.

Regards,

Sivanand

[Lakshmipathi]

Dear Henery

To cancell billing, go to VF11, input the billing document and execute.

To create a return order with reference to billing, go to VOV8, select your return order type and maintain "M" for the field "Reference mandatory".

Now try to create a return order so that system will ask you to input the original billing document number.

thanks

G. Lakshmipathi

[Former Member]

HI,

try this transaction J1IA101/J1IA102/J1IA103.

or

you can try transaction Code VF11.

regards,

Dhanush

Edited by: Dhanush on Oct 20, 2008 3:35 AM

[Former Member]

Dear Dhanush,

Please note that the transaction J1IA101/J1IA102/J1IA103 are nothing to do with cancelling the billing document.

For your information these transaction are used in India Localization to Create/Change/Display/Cancel/Reverse/Post/Update

ARE1 document.

Best Regards

MBS

[Former Member]

Hi Henery,

Try VF11 for cancelling your billing document

and Use document type RE for creating returns document.

Thanks!

Preethi

Edited by: preethi R on Oct 20, 2008 9:22 AM

[Former Member]

Hi...

Thanks... what i mean is the process flow of invoice cancellation, mean what are the steps to do invoice cancellation if I wrongly posted to accounting.

After cancellation of invoice, do I need to do Returns Order, Return Delivery, PGI and Return credit memo ?

Tq Henery

[Former Member]

Hi Henery

You can cncel the Invoice with t.code VF11.

For F2 type of Billing document, Invoice cancellation S1 will take place.

Invoice cancellation is a Billing document type, so for this billing type S1, an accounting document will be created, through which there will be a reverse posting of accounting will take place .

When you had created F2 Billing type, an accounting document was generated and the status of the Accounting document was "NOT CLEARED" in the document flow.

Now after cancelling the Invoice by billing type S1, the earlier status of the Accounting document will become "Cleared"(AS IT IS REVERSED).

So when customer has not paid you, there is no question for issuing a Credit memo to him.

We issue a Credit memo for return, when suppose customer has purchased 10 units of goods, paid for it and now suppose he has returned 2 units due to some complain.

For this 2 units,as he has already paid, therefore we will issue a credit memo for this return to him.

As far as Return order is concerned, you can create it with reference to the Sales order also aswell as without any reference document.

But, why you want to create a Return order here ? Customer has not returned any thing to you.

You had done a mistake in the bIling for which you have cancelled it.

So Delivery will go to its earlier status "Being process", as if no billing document has been created.

Now, you create a fresh Billing document for this Delivery again.