Some items of user status profile SLFN0001 are disabled
I'm tried to add new items to user status scheme in tcode CRMBS02 for Service Desk message.
I can to see my added items in menu UserStatus in tcode DSWP, but I can't to select them , because they are disabled (same of them).
Could you be so kind to tell me how can I fix this and be able to select these items? Thanks a lot!
Trans." is RELE , not INPR.! is required to map your system status with configuired user status.
Assign for useful answer.