dunnnig reason code problem

[Former Member]

Actually one of the customer with reason code ccc should not be processed for dunning letters. the configuration in such a way that the open item or customers with reason code ccc should not get dunned. But when we run the dunning program it has created dunning letter for the customer with the reason code ccc which is not supposed to be.

Can any body pls give solution for this?

[Former Member]

Hi,

While you execute f150(dunning run),in the free selection tab,press F4 in the field name,select document,select reason code from the list and enter values and select exclude values check box.

Run program and the documents with reason code mentioned above will not be picked for dunning.

Thanks

Aravind