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Serial Number Replication

Dear Frnds ,

I have a change order scenario after shipment(we are implementing Sales Scanrio) , for these i created returns and for those returns we need serial number to be input in the order , am able to provide .But when order is replicated to ECC am not able see the serial number in returns documnet of ECC( I need the serail number in ECC because i want to validate that serial number and we are implementing Service Module in ECC or in CRM and there is no Installed Base) . For this do i need to activate any field in the document of ECC?? Am i missing anything ....I would appreciate your help.

When SAP has provided the Serail Number Validation ECC option then that serial number has to be replicated if not wrong?

Thanks in Advance

RR

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