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CRM Upgrade

Hi Experts,

I am quite new to upgrades of SAP CRM versions. We are planning for upgrade from crm4.0 to CRM 2007. At another location I am to co-ordinate for CRM 5.0 to CRM2007.

I am not a basis guy and I would like to know what could be my role and what are the steps involved. Can anybody give me the complete process flow. Would be much appreciated with generous points.

Thanks...John

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