I am quite new to upgrades of SAP CRM versions. We are planning for upgrade from crm4.0 to CRM 2007. At another location I am to co-ordinate for CRM 5.0 to CRM2007.
I am not a basis guy and I would like to know what could be my role and what are the steps involved. Can anybody give me the complete process flow. Would be much appreciated with generous points.