Return Order

[Former Member]

Hi Friends.

in the return process with out getting material back how to create the return order.

In this case return order must be created.

Please let us know your valuable suggesstions.

thanks

Raju.

[Former Member]

Posints asigned , so it is closed

[Former Member]

hello.

it is preferable to use Credit Memo Request when there are no physical returns. in this scenario, only the order type (CMR) and billing type (credit memo) are relevant. there is no inbound returns delivery relevant.

regards.

[Former Member]

Hi there,

What is the business process after processing the returns? Are you going to give a credit memeo to the customer?

In that case what you can do is you can create a dummy returns since there is no physical return of goods. Create a dummy delivery. From the delivery process the credit memo.

Order type RE, delivery RE, credit memo G2. Maintain the relevant copy controls & item catg determinations. Your RE order will reference the original invoice.

Since there is no physical returns, you can suggest the business client that you can create credit memo request. This is a normal stardard SAP process where you create CR credit memo request with ref to the original invoice or order. It all depends on how the customer wants to process after creating returns.

Hope this helps.

Regards,

Sivanand

[Former Member]

Hello,

Normally in retrun scenario, the retrun material will be taken back based on the Original Invoice.

The retrun order RE will be created with reference to the original invoice, based on the retrun order, a retrun delivery LR will be created, then do a post goods receipt. After this, create credit memo with reference to the return order.

Prase

[Former Member]

It is possible to create Return Order, even if Material is not returned. It can be considered as basis for issuing credit note.

Configuration overview:

Incase of Return Sales Order:

T.Code for copy control: VTAF

Source Document: F2

Target Document: RE

Item category REN

Considering the above settings are done:

Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.

Incase of Return Delivery (Return Delivery is optional in the process. However, Credit for Excise should be availed, only if Goods are returned and added to stock.):

T.Code for copy control: VTLA

Source Document: RE

Target Document: LR

Item category REN

Considering the above settings are done:

Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.

To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.

Incase of Credit Memo:

T.Code for copy control: VTFA

Source Document: RE

Target Document: Credit Memo

Item category G2N (Check in System)

First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.

Hope this helps you.

Regards,

Rajesh Banka

[former_member461383]

Hey Raju,

A better way 2 ur requirement is to create Credit Memo Request (CR) with ref to billing doc. You can customize whether to have new pricing in CR or copy same pricing from bill doc. Then you can create Credit Memo with ref to Cr Memo Req.

R S

[Former Member]

Dear Raju

To create a return order, it is not necessary to get the rejected material back.

You can create a return order (order type is RE) in VA01, by referring the original invoice so that the data will be copied to return order.

Incidentally, happy to note that you have closed many threads but unfortunately, you have not awarded points to the contributors. As a token of saying thanks, you should give points to the contributors, who are teaching you as a free service. Please start this practice immediately so that you will get lot of responses from all members.

Kaushal

[Former Member]

Dear,

In this case return order not done for party but you just credit that much amount in party amount with direct JV(Credit Note) in party account with help of account department.

For JV you can create sales order and create invoice for party in form of credit note.

Regards,

Sandip Shaktavat