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dunning wizard question

Former Member
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Client is running SAP B1 2007 PL 41.

Step 3/6 in Dunning Wizard: Business Partners - Selection Criteria

Issue - no business partners are able to be added to table that displays BP Code and BP Name. Using the standard 30/60/90 dunning terms and customers should be showing up in this table judging by the customer receivables aging report where there are many customer entries in the 31-60; 61-90; 91-120 categories.

When trying to add customers to this table in the dunning wizard, I simply click the 'Add' button and then 'OK' in order to potentially select all the customers - but none show up.

Anyone have any ideas? Each customer does have a unique credit limit...

Thanks,

Paul

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Answers (1)

Answers (1)

Former Member
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Hi Paul,

Is this client recently upgrade to PL41?

If it works before upgrade, you have to check all their setting to ensure if the dunning terms are still working.

Thanks,

Gordon

Former Member
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This is not a recent upgrade...any other thoughts?

Former Member
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Nevermind - the general settings for the business partner were not updated with the correct dunning terms. Everything works correctly.