Generate Follow-up Task from a Complaint from Interaction Center WebClient
I need to generate a follow up Task from a Complaint in Interaction Center WebClient CRM 2007, but I can't find the way to do this. I just can generate Activities but no tasks.
I try using the Generate Task button in the Task tab. But, it doesn't work.
It appears a message "Action container is not filled".
Also, what is an action container??