Can not synchronize the SAP NW UME users and system groups with SSM

[Former Member]

We have created a demo enviroment for a client demo.

In SAP NW UME:

1. Create the system group.

2. Asing the goup created to the admin user (pipadmin).

In Administrator's user interface:

3. Acces to Administration > Set System Defaults in order to synchronize user tables. The data informed in the fields are:

SSM Administrator = pipadmin

Cache directory = C:Program FilesSAPSSMInternetPubcache

Global cache setting = Enable

End point = <IP:port>

User name = pipadmin

pasword = ······

cache = Enable

Then we click on syncronize tables (Administration > Set System Defaults). The "Update compled" message is showed but users and application group don't appear in the Administration > Manages Application Groups.

Note: We tried to syncronize yesterday and we recieved the message: restart the SSM Extended listener.

[Bob_McGlynn · Accepted solution]

Santiago,

You did not say if you had restarted Extended Listener. Some changes will not happen until you have done that.

Please try restarting Extended Listener and see if that helps correct your problem.

Regards,

Bob

[Former Member · Accepted solution]

Thank you for your answer Bob.

Yes, I restarted the SSM Extended listener after all the steps.

Do you know if there is another missing step?

Regards,

Santiago