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Shopping cart approval workflow queries

Hi All,

I have the following queries regarding approval workflow:-

- Is it technically feasible for approvers at a higher level in the hierarchy request to be able to u201Cpull forwardu201D shopping carts stuck in the approval process at an approver who is not able to approve at that moment. So conceivably a vice president in the hierarchy could pull the shopping cart up from a manageru2019s approval inbox and approve.

- Is it possible to allow substitution i.e. managers only allowed to substitute a manager with equal or greater Release Level.

Regards,

Ashish

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