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item description mixed up

hi

i have a strange problem. i see that there are two items which have their descriptions mixed up. the description comes up correctly on the sales order. however, they are interchanged on the delivery screen. it is interchanged in the picklist as well. why would this be?

i tried to delete the item but that is not possible either. i have closed all the open transactions as well. is there no way to delete an item even if it has all transactions closed?

hope someone can help.

thanks

Former Member
Former Member replied

No. You can not delete any items if they have transactions.

Please remember any changes applied to item master may not be reflected in the sales document that already created.

Thanks,

Gordon

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