Wilyhost Agent could connect to the Enterprise Manager

[Former Member]

Hi Gurus,

I'm trying to setup Diagnostic for Solman 7.0. I'd installed Wily Introscope and SDM Agent in Solution Manager. The Agent was configured for this server. The Application Agent in Diagnostic Setup -> Managed system was OK, but when I try to run the Setup Wizard for Self-Monitoring, every steps are in green (OK) but the first was in red with this error:

Step Wilyhost Agent Details

Created destination SM1_DVEBMGS00_server0

Created destination SM1|qfmasr003_SM1_00

Created action SAP GC|SM1_DVEBMGS00_server0 - SAP GC|SM1_DVEBMGS00_server0

Created action SM1 - SM1 AbapSystem

Created action SM1|qfmasr003_SM1_00 - SM1|qfmasr003_SM1_00 AbapInstance

Created 3 action(s).

0 Wilyhost Agent(s) and 0 EP Agent(s) from host qfmasr003 are connected to the EM.

Wilyhost Agent configuration finished without errors, but on Enterprise Manager (qfmasr003.xxxxxxxx.com:6000) no Wilyhost Agent was detected from host qfmasr003. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.

The file jvm_smdagent.out said this:

***********************************************************************

• LoadBalanceRestricted=no

• P4ClassLoad=P4Connection

• SAPDBHOST=

• SAPINFO=SMD_98_server

• SAPMYNAME=qfmasr003_SMD_98

• SAPSTARTUP=1

• SAPSYSTEM=98

• SAPSYSTEMNAME=SMD

• application.home=/usr/sap/SMD/exe

• file.encoding=UTF-8

• file.encoding.pkg=sun.io

• file.separator=/

• j2ee.dbhost=

• java.awt.graphicsenv=sun.awt.X11GraphicsEnvironment

• java.awt.printerjob=sun.print.PSPrinterJob

• java.class.path=/usr/sap/SMD/exe/jstartup.jar:/usr/sap/SMD/exe/jvmx.jar:../../exe/jstartupapi.jar:../../exe/jstartupimpl.jar:lib/patch_7.00.15.20080806065909/launcher/smdagentlauncher.jar

• java.class.version=48.0

• java.endorsed.dirs=/j2sdk1.4.2_17/jre/lib/endorsed

• java.ext.dirs=/j2sdk1.4.2_17/jre/lib/ext

• java.home=/j2sdk1.4.2_17/jre

• java.io.tmpdir=/tmp

• java.library.path=/j2sdk1.4.2_17/jre/lib/i386/server:/j2sdk1.4.2_17/jre/lib/i386:/j2sdk1.4.2_17/jre/../lib/i386:/usr/sap/SMD/exe:/tmp/sapinst_exe.18845.1222346568:/usr/sap/SMD/exe:/usr/sap/SMD/exe:/usr/sap/SMD/exe

• java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition

• java.runtime.version=1.4.2_17-b06

• java.specification.name=Java Platform API Specification

• java.specification.vendor=Sun Microsystems Inc.

• java.specification.version=1.4

• java.util.prefs.PreferencesFactory=java.util.prefs.FileSystemPreferencesFactory

• java.vendor=Sun Microsystems Inc.

• java.vendor.url=http://java.sun.com/

• java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi

• java.version=1.4.2_17

• java.vm.info=mixed mode

• java.vm.name=Java HotSpot(TM) Server VM

• java.vm.specification.name=Java Virtual Machine Specification

• java.vm.specification.vendor=Sun Microsystems Inc.

• java.vm.specification.version=1.0

• java.vm.vendor=Sun Microsystems Inc.

• java.vm.version=1.4.2_17-b06

• jstartup.debuggable=yes

• jstartup.mode=JCONTROL

• jstartup.ownHardwareId=G1082288837

• jstartup.ownProcessId=1666

• jstartup.whoami=server

• line.separator=

• memory.manager=128M

• os.arch=i386

• os.name=Linux

• os.version=2.6.9-5.ELsmp

• path.separator=:

• sun.arch.data.model=32

• sun.boot.class.path=/j2sdk1.4.2_17/jre/lib/rt.jar:/j2sdk1.4.2_17/jre/lib/i18n.jar:/j2sdk1.4.2_17/jre/lib/sunrsasign.jar:/j2sdk1.4.2_17/jre/lib/jsse.jar:/j2sdk1.4.2_17/jre/lib/jce.jar:/j2sdk1.4.2_17/jre/lib/charsets.jar:/j2sdk1.4.2_17/jre/classes

• sun.boot.library.path=/j2sdk1.4.2_17/jre/lib/i386

• sun.cpu.endian=little

• sun.cpu.isalist=

• sun.io.unicode.encoding=UnicodeLittle

• sun.java2d.fontpath=

• sun.os.patch.level=unknown

• sys.global.dir=/usr/sap/SMD/SYS/global

• user.country=US

• user.dir=/usr/sap/SMD/J98/SMDAgent

• user.home=/home/smdadm

• user.language=en

• user.name=smdadm

• user.timezone=

***********************************************************************

Running SMD Agent ...

[Runtime] START

==> Loading application com.sap.smd.agent.application.runtime : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.global.configuration : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.connectors : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.wily : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.filesystem : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.tracing : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.remotesetup : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.wilyhost : 7.0015.20080806065229.0000

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Introscope Agent Release 7.2.0.0 (Build 540138)

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Using Java VM version "Java HotSpot(TM) Server VM 1.4.2_17" from Sun Microsystems Inc.

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Trying to load agent profile based on system property "com.wily.introscope.agentProfile"

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Trying to load file from ./applications.config/com.sap.smd.agent.application.wilyhost/IntroscopeSapAgent.profile

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Loaded file from ./applications.config/com.sap.smd.agent.application.wilyhost/IntroscopeSapAgent.profile

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Looking for agent profile property "introscope.agent.extensions.directory" to locate the extensions directory.

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] The agent extension property "introscope.agent.extensions.directory" is not set. No extensions will be loaded.

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Introscope Agent startup complete.

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] The Agent will attempt to determine its name.

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Using the Agent name "SAP HostAgent J98" based on the value of the System Property "com.wily.introscope.agent.agentName".

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Initial agent name set to SAP HostAgent J98

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent.Isengard] Initiating connection attempts to the Introscope Enterprise Manager.

10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent.Isengard] The Agent reconnection delay is set to 15 second(s).

10/14/08 01:13:57 PM ARST [INFO] [IntroscopeAgent.IsengardServerConnectionManager] Connected Agent to the Introscope Enterprise Manager at qfmasr003.quickfood.com.ar:6000,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory. Host = "qfmasr003", Process = "SAP HostAgent Process", Agent Name = "SAP HostAgent J98".

10/14/08 01:13:57 PM ARST [INFO] [IntroscopeAgent] Remote Agent Configuration Service is enabled

==> Loading application com.sap.smd.agent.application.logviewer : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.flightrecorderdumpscan : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.telnet : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.database : 7.0015.20080806065229.0000

==> Loading application com.sap.smd.agent.application.datacollector : 7.0015.20080806065229.0000

Initialization done.

[ms://qfmasr003.xxxxxxxxxxxxxxxxxx:8101/P4] Agent ready.

==> Loading application com.sap.smd.agent.application.remoteos : 7.0015.20080806065229.0000

only Initial Configuration files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only file configuration information will be considered

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

only Abap configuration will be considered

only Abap configuration will be considered

only file version information will be considered

only End2End log files will be considered

only software change logs will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

10/15/08 01:16:17 PM ARST [WARN] [IntroscopeAgent.IsengardServerConnectionManager] The Introscope Agent is sending data to the Introscope Enterprise Manager too slowly. Keeping the connection alive.

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only file configuration information will be considered

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.

Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.

only Abap configuration will be considered

only Abap configuration will be considered

only file version information will be considered

only End2End log files will be considered

only software change logs will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only End2End log files will be considered

only Initial Configuration files will be considered

This error is the same, when I try to connecto other system for Diagnostics,

Any comments, suggestions, recomendations.... anythings.....

Thanks in advice,

Sergio Mazzeo.

[Former Member]

Hi Sergio,

did you already stop and start your SMD agent on OS level ? It is not enough to restart it from the SMD.

kind regards

Davy

[Former Member]

Hi experts,

I don't have any answer yet, please any idea to repair this error?

Regards,

Sergio.