Observation when Using Alerts for Scheduled Activites
Has anyone noticed this? A user has set the "Send Alert for Activities Scheduled for Today" option. She noticed that some of the activites in her alert were not created nor sent to her. However, we did find that they were follow-up activites to ones that she had sent out previously.
I conclude that the alert gathers activites that were not only created by or assigned to the user, but also keeps them in the loop for activity threads they may have been a part of. Is this true?
This is the first instance anyone has noticed this occurance.
Thanks for the imput!