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ESS - 500 internal server error


We are experiencing the following error when we click on the ESS overview iview. 500 internal server error Failed to process request. Please contact your system administrator but when the basis person reboots the server then the iview works for a short while then the error appears again.

We are using EP7, EEC6, NW04s

Our patch level is as follows: ESS/MSS u2013 patch 14. ECC patch 13

The Kernel level is 139.

Any ideas what could cause this problem?

Many thanks in advance


Former Member
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