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Email Integration...


Have a question regarding the CRM 2007 / Outlook integration as regards emails.

For emails in my outlook inbox, am able to transfer it into CRM and this gets created as an activity of type email.

On the other hand, when I try to create an outgoing email from SAP CRM webclient UI, I get an error message that 'SAP CRM Application cannot access Microsoft Outlook Application was Stopped'. Can you tell me why this happens?

Also for me to See the outgoing Emails created in SAP CRM in MS Outlook sent items view, should CRM server be connected to Outlook server? Is there any other additional configuration required?

Any inputs appreciated...



Former Member
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