SAPOSCOL Stops automatically

[Former Member]

Hi All,

In one of the Application Server SAPOSCOL was not running and in ST06 we were not able to see ne data ,when I checked in c:\usr\sap\prfclog directory and checked dec_coll log I found that dev_proc file was missing so I manually created it manually,and restarted the SAPOSCOL service after that our issue got resolved but next day when I checked the SAPOSCOL service it was not running and nothing was getting displayed in ST06 again I started the SAPOSCOL manually and ST06 started showing the data.Why this is happening?

What could be the reason behind this?

Regards,

Prashant

[Former Member]

Hi,

Have you tracked anytime that when does it go down automatically. This usually happens when the system doesn't get enough shared memory. If you are running both DB and APP on same box this happens.

Just observer when exactly iit goes down by itself. Looks like load on system doesn't give enough shared area to run OSCollector which collects the details on system.

Regards

Vivek

[Former Member]

Hi Vivek,

DB and Apps server sits on different servers, but if in case what yoy are saying is true that due to unavailability of shared merory SAPOSCOL is getting stopped then what steps should be taked to avoid this problem? This Apps server is having enough free memory all the time.

The latest kernel patch no for our system is 247 and currenlty we are running at 221 which is not too old.

Pls help me in finding the root cause.

waiting for ur reply.

Regards,

Prashant

[Former Member]

Thanks

[Former Member]

Hi!

I just wonder if there is any messages in event log related to problem.

[Former Member]

No, i couldn't find any message related to this problem.Any Idea?

Regards,

Prashant

[JPReyes]

check the saposcol trace dev_coll for errors..

Regards

Juan

[Former Member]

Hi Juan,

I check the file c:\usr\sap\prfclog\dev_coll ,everything is fine here. Its just after every one day saposcol stops automatically.

Pls help

Regards,

Prashant

[JPReyes]

whats OS are you using?... if Windows check the event viewer for errors related to the saposcol service.

Regards

Juan

[Former Member]

Hi Juan,

We are using Windows NT for this particular dialog instance.

I will check the eventvwr ....pls keep a eye on this thread i will update this thread tomorrow.

Regards,

Prashant

[Former Member]

Hi All,

When I checked today morning SAPOSCOL was stopped when I checked eventvwr I cpuldn't find any error related to SAPOSCOL. There are many errors listed there if anybody can tell me what error could be there It will be easy for me to find out.

Regards,

Prashant

[Former Member]

Hi All,

I checked all the errors in eventvwr since last time I started the SAPOSCOL.

1) SAP BASIS SYSTEM: OS call SiPeekPendconn failed(error no. 10060)

2) Windows cannot unload your classes registry file

3) SAP BASIS SYSTEM: Conn. to user lost terminal 256

4) SAP BASIS SYSTEM: OS call recv. failed (error no. 10054)

5) Windows can not determine the user or computer name domain either does not exist or could not be contacted)

6) SAP service SAPWP_02 has been stopped successfully

7) SAP service SAPWP_02 has been started successfully

😎 SAP BASIS SYSTEM: Call of function GwRead failed -RC006

Pls suggest what should I do now to resolve this issue.

Regards,

Prashant

[former_member829550]

hi prashant,

try to start the oscollector service.

run--

---

>services.msc--->saposcol----> start.

and check the st06 tcode.

regards,

bhupesh

[Former Member]

Hi Mudari,

SAPOSCOL is running ,the issue is its getting stopped after 1 day.

Regards,

Prashant

[former_member829550]

hi prashanth,

try to check ur kernel is up to date or not.

sometimes the older kernel versions doesn't function properly.

regards,

bhupesh.

[Former Member]

Is there any information on event viewer (start - run - eventvwr)? Is your service start mode automatic?

[Former Member]

Hi ,

Thanks for ur reply,yes the SAPOSCOL service is automatic.What info u want from eventvwr?

Regards,

Prashant