Multiple workitem for single user

[Former Member]

Dear Experts

One of manager try to approve a workitem in his UWL. Instead to show 1 workitem in his UWL, it shows multiple workitem. What could be cause the problem?

please help

our portal running on version 7 and on sp15.

thanks

BR

Ramesh

[Former Member · Accepted solution]

Hi,

Can you check in your UWL config file as to how many entries exist for that particular task. If there are more than two then do delete one of them. If you have not manually created your UWL config file, then go to SWFVISU transaction and see if there are more than one entry for the task related to this workitem. If there are more than one, then delete one of them. This will resolve your problem.

Regards

Mukesh