Business partner relationships in order entry
I have an issue with the business partner relationships. I have replicated the customer master data from ECC to CRM. In ECC the partner functions look like this for customer 100457:
SP Sold-to party 100457
BP Bill-to party 100000
PY Payer 100000
PE Sales employee 1026
SH Ship-to party 100457
SH Ship-to party 100439
ZE Employee for mail E1026
In CRM for BP 100457, the following business partner relationships exist:
Has the Bill-To Party 100000
Has the payer 100000
Has the Sales Employee 9000000621
Has the Ship-To Party/Recipient 100439
Has the Employee for Mail E1026
The problem is that when I create a sales order in CRM, I receive a pop-up where I have to select the Bill-To Party and the Payer. I can then select partner 100000 or 100457.
When entering an order in ECC, partner 100000 is selected automatically as Bill-To Party and Payer. I would like CRM to work the same way. Do you know if this is possible?
Kai Blanke replied
As said above the problem does not lie in your determination or setup, but in the concept of partner determination which is different in CRM than R/3. Only by setting the above mentioned blocking flag you will achieve the functionality you want, but then your solution cannot determine situations where a partner is e.g. a ship to for itself.
You might want to check out the blocking flag in the partner function settings, but if that does not suffice you need to write your own partner determination functions.