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Condition record no longer applied.

As of a certain time we used to have a condition record which was applied to an order, but now it is no longer applied, despite the config being the same, apparently. The condition record is applied to a pricing scheme and all the appropritae checks have been made to find out why it's no longer working.

What could be the main causes of something like this happening, bearing in mind the function guys all swear that the config is correct and it therefore should be working/applied.

We have had a lot code changes within exit routines for SD and wondered if maybe one of these might have affected the process.

I know this is a very brief summation of the problem but any suggestions would be a great help.

Gary King

Former Member

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