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how to display the user name in "reported by " field of service desk messa

hi ,

i have created business partners for all the user name .

but when i receive the support message from the user i get the BP id (i.e) business partner number of that corresponding user is displayed .

what changes we need to make to display the user name in the " reported by " field .

Former Member
Former Member replied

Hey Susin,

Refer this thread......

Service Desk " REPORTED BY" field blank

This might of some help to u...

Inspire ppl by rewarding..

Regards,

Anand...

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