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SAP online-help works after configuration, but not for my user


I hope someone can help we with the following peculiar problem:

We activated the online-help on the ABAP-part of the SAP BW 7.0 development and production systems. It seems to works an the production system (for all users). But on the development system it seems only to work for all users except for my user.

I get the message "Keine Dokumentation verfügbar" ( no documentation available ), when I try to access the online-help. (The help-files are available on a local file directory, that I can access.)

I copied my user and than it works. So I assume it does not depend on my computer, my SAP GUI, but on my user.

I recently did build up both the systems, so I assume there might be a hidden user dependent configuration I activated for this.

It scanned the following SAP notes, but did not find any help:

198638 (old), 310874 (error), 333584 (general description).

Has anyone an idea. Help or ideas are very much appreciated.

Best regards


Edited by: Thomas Köpp on Oct 15, 2008 10:19 AM

Former Member
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