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XL Reporter Connection Error


I have problem releted to xl-reporter.

when im going to connect xl-reporter following error arise.

" unable to connect to xl reporter

error! server communication failed!

cause: error! unable to get document


cause: application defined or object defined error"



Former Member
Former Member replied


Please follow the below mentioned steps:

Backup the Company DB in Enterprise manager

Backup the IXMetaSBOOEM DB in Enterprise Manager

1) Un-assign the all SAP Business One AddOn's. (This is most important)

2) close B1

3) Check Task Manager. If SBO AddOn.exe runing close it

(Remove an Addon from Control Panel->Add/Remove Program if it's still

existing. Normally do not use control panel to removing Addons!!!)

4) Delete a following files from:
SAP Manage\SAP Business One



5) Delete folder C:
SAP Manage\SAP Business One\AddOns\Sap

6) Open run from Windows start,type %temp%

Rename SM_OBS_DLL folder from Temp

Delete from temp folder all that are related with Addons.

7) Open Regedit(Start->run->regedit)

Delete ILytix folder from HKEY_CURRENT_USER -> Software

Delete AddOn folder from HKEY_CURRENT_USER -> Software -> SAP -> SAP

Manage -> SAP Business One -> Addon

Delete AddOn folder from HKEY_LOCAL_MACHINE -> Software -> SAP

->SAP Manage -> SAP Business One -> Addon

8)Drop DB IXMetaSBOOEM in the enterprise manager

9)Delete tables

ixtDBVersion, ixtRepObjects, ixtReprelations,ixtRepXls ,ixtRepXml,ixtUDF one by one if they are still present in the

company database(ONLY tables BEGINNING WITH IX)

10)Delete all views beginning with IX

Install newest AddOns. Make sure that you are logged in to SAP Business

One as SuperUSER.


Abhinav Banerjee

SAP Business One Forums Team

Edited by: Abhinav Banerjee on Nov 22, 2008 3:22 AM

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