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CRM 2007 - Agent Inbox Tasks not visible

Hi Gurus

In CRM 2007 I go to Transaction: CRMC_IC_MAIL_WF

When I click on Activate Event Linkage I can see drill down and see Task Group TG 14000002 with Workflow Template WS 14000164 underneath it. 100%

When I go back and then click on Assign Agents I can only see the Task Group TG14000002. I should be able to see the Workflow Template WS14000164 but it is not there.

Is this a bug or is it a configuration issue.

Maximum points for the right answer.

Regards

Panduranga

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