Configuration error while creating index in KM

[Former Member]

Hi KM Expets,

I am getting the following error while creating a new index via System Adminstration > System Configuration > Knowledge Management > Index Adminstration.

Index could not be created; creating index failed: Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)

I guess all the field values filled by me are correct, so not able to get the problem.

Any suggestions/help ?

Regards,

Saurabh

[Former Member · Accepted solution]

Hi ,

This Error occurs when TREX is not active. Check whether the TREX server status is active for the portal and then try creating index.

Hope this Helps.

Thanks

Hussain.

[frank_friedrich]

Hi,

you just have forgotten to assign the TREX Name Server address to the portal.

The message "tcpip://<nameserverhost>:<nameserverport>" is indicated that you have not replace the <nameserverhost> and <nameserverport> to the TREX Name Server name and its port.

User the Visual Administrator to assign the TREX name server adress.

Best Regards

Frank

[Former Member]

Thanks Hussain for the references.

Regards,

Saurabh

[Former Member]

HI

check this links:

https://www.sdn.sap.com/irj/sdn/thread?messageID=551325

https://forums.sdn.sap.com/thread.jspa?threadID=953575&messageID=5752406#5752406

Hope this may help you.

Thanks

Hussain.

[Former Member]

Hi,

Check this link:

http://help.sap.com/saphelp_nw04s/helpdata/en/a9/4a6642161d0f53e10000000a155106/frameset.htm

This may Help You

Thanks

Hussain.

[Former Member]

Hi,

I checked it and it is not green, instead a message is displaying in front of Server Status. It is -

The name server is not running or no name server is configured in TREX Service Properties. Start J2EE Admin to change the properties.

So, how can i make it running and active ?

[Former Member]

Hi

Go to System Administration->Monitring->Knowledge Management->Trex Monitor.

Here You can see the status of the server.If it is active the it be in Green.

Thanks

Hussain.

[Former Member]

Thanks Hussain.

Can you please giude me like how to check the TREX status and if it is deactivated how to make it active ?

Regards,

Saurabh