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deleting the service desk messages

Former Member
0 Kudos

is there any option to delete the service desk messages avalable in the CRM_DNO_MONITOR

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

try transaction CRM_ORDER_DELETE

regards

andy

Former Member
0 Kudos

If they have been confirmed you'll have to archive them.

regards,

Jason

Former Member
0 Kudos

>

> Hi

>

> try transaction CRM_ORDER_DELETE

>

> regards

> andy

it says CRM_ORDER_DELETE transaction does not exist

Former Member
0 Kudos

>

> If they have been confirmed you'll have to archive them.

>

> regards,

> Jason

can you please explain the steps for doing that

Former Member
0 Kudos

SE38

try report CRM_ORDER_DELETE

Former Member
0 Kudos

but what to give in the "business transaction type " field ?

Former Member
0 Kudos

SAP support message is SLFN

Former Member
0 Kudos

unable to delete . it displays that ,

"Not possible to delete , a reference exists to a sub document "

Former Member
0 Kudos

Hi

create a copy of this report and set "iv_no_check = 'X'"

Please consider that it is not 100% consistent to delete a CRM transaction with dependend objects (in your case: a basis support message)

regards

Andy

Answers (0)