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Number Format Changes Without Prompting

I am creating a Crystal Report in XI that uses invoice number as the sole search parameter. Although nothing in the report seems to indicate comma separator, if I refresh my search criteria a comma as a thousands separator has been automatically inserted even though that is not what I entered.


The number report format (for the entire report and the Invoice Number field specifically) is -1123 so there is NO thousand separator. Browsing the data of the Invoice Number indicates that it is a number and that there are no thousand separators.

I created the following Invoice Number parameter:

Type: Number

List of Values: Static (since we have more invoice numbers than can appear on a static list)

Value Field: Invoice_Number

Description Field: None (changing this to Invoice_Number does has the same results)

Prompt Text: Enter Invoice Number:

Prompt With Description Only: False

Default Value: blank

Allow custom values: True

Allow multiple values: True

Allow discrete values: True

Allow range values: False

Min Value: blank

Max Value: blank

I used the parameter as my sole search criteria. In the "Enter Invoice Number" box, I enter my invoice number (i.e. 12345) and click the right arrow to push the typed number into the "Selected Values" box. It appears in the "Selected Values" box as 12345. I continue entering invoice numbers and then click "OK". No results appear. When I refresh my parameters and select "Prompt for new parameter values", the invoice number (in both the "Enter Invoice Number" and "Selected Values" boxes has a thousands separator.

FYI: If I try to use Dynamic values, it appears to give me all numbers from 2 to 1,000 even though my invoice numbers skip (i.e. 30, 45, 75, 90, . . . 1010, 1045, 1060, etc.) I have verified multiple times that I am using the correct table (BILL_Invoice) and the correct field (Invoice_Number).

Why? Please advise how to stop it from inserting the thousand separator comma because it is dramatically and negatively affecting my results.

Former Member
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