Error message: Banking - Incoming Payments - Incoming Payments

[Former Member]

Hi, Experts,

When I was trying to post a deposit (for an A/R Invoice) to the bank account. I click 'Banking - Incoming Payments - Incoming Payments'. But there is a error message saying 'Linking primary sales accounts has not been completed'.

How to fix this problems? Thanks!

Lorrie

[Former Member · Accepted solution]

Hi Lorrie

Go to Administration > Setup > Financials > G/L Account Determination > Sales TAB and check if you have defined the over/under payment accounts as well as the Checks Received and Cash accounts.

Kind regards

Peter Juby

[jitin_chawla]

Hi,

Check Note No. 871509 if the same applies to your case.

Request you to kindly check the following :

1. First define revenue account under administration->setup- >financial ->G/L account determination -> sales tab and check whether the issue was solved or not.

2. if the error still exists after step 1, you have to define all the

other accounts that you have not defined previously. Then your

issue might be resolved.

Even if there are no bookings to go on a primary sales or purchase account, an account must be defined for SBO to work. Ideally, ALL sales, purchase and tax accounts should be defined. Once the account code is entered, the error message disappears and SBO works normally.

Other possibility is that one of your primary accounts is defined

as "confidential". (sales/purchase/Cash etc..)

Hope it helps.

Regards,

Jitin