Cancel sales order when invoice is canceled and no delivery??
Please can you explain me how to cancel sales order in this case:
1. I create invoice (for example 90012799) using TR VF01 for one sales order (for example sales order 26056)
2. I go to TR VL09 and cancel invoice 90012799.
3. I go to TR VA02 and want to cancel sales item 000010 but the foolowing error occurs:
"Item 000010 could not be canceled because of the following document 90012799. Message number V1 489".
I am not allowed to cancel this sales order. How could I do this, do you have any idea??
I do not have any delivery in this situation.
Thanks a lot