error in accessing Enterprise Buyer Portal

[Former Member]

Hello,

I am new to SRM and to SAP in general, so I really need your help here.

I have bought IDES SRM 5.0 and ECC 6.0, but I'm having some problems connecting when I try to access Shop, Check status, etc in Enterprise Buyer as I receive 2 kinds of error:

1.u201CThe URL http://sr2.domain.com:8002/sap/bc/gui/sap/its/bbpsc18/! was not called due to an error.

Note

The following error text was processed in the system SR2 : Attribute for user USER18 contains errors. Inform system admin.

The error occurred on the application server biserver3_SR2_02 and in the work process 0 .

The termination type was: ABORT_MESSAGE_STATE

The ABAP call stack was:

Form: OUTPUT_EXPRESS_MESSAGES of program SAPLBBP_SC_UI_ITS

Form: EXTERNAL_SCREEN_DETERMINE of program SAPLBBP_SC_UI_ITS

Module: EXTERNAL_SCREEN_DETERMINE of program SAPLBBP_SC_UI_ITS"

2. Error determing GUID for USER...Inform system administrator. I have submited a ticket to IDES ACCESS and below is their reply:

"I found this error in ST22, some main template has error.

You can ether fix error or revert the template to previous version.

here is description of the error:

Short text

Template interpretation cancelled, syntax error. <<<<TRAN

What happened?

Template "templatessystemdmsapwebframework.html" contains syntay error

therefore could not be compiled.

Cause of error: Function "str2int" is defined twice in template

"templatessystemdmsapwebframework.html". The

syntax error is in row: 19, column: 10

The erroneous HTMLB lines is:

"function str2int( str )"

What can you do?

Call transaction SE80 and correct the syntax error.

In SE80 choose 'Internet Service' and navigate to the relevant template.

You can find the service, theme, and template name in the path to the

erroneous template:

"templatessystemdmsapwebframework.html".

Remember to publish the corrected template on the site

'INTERNAL', so that the change is activated.

Note down which actions and inputs caused the error.

To process the problem further, contact you SAP system

administrator.

Using Transaction ST22 for ABAP Dump Analysis, you can look

at and manage termination messages, and you can also

keep them for a long time.

Also run this report: BBP_CHECK_CONSISTENCY or your USERID - it says not assigned to ORG structure

Thats why EBP does not work

for example, userID PURCHASER works fine with EBP"

1. I know they gave me a lot of info, but as I'm completely new to the system I need more guidance. For example, I called transaction SE80 and chosed "Internet Service", but how do I get from here to the erroneous template:"templatessystemdmsapwebframework.html"?

2. How do I publish the correct template on the site "Internal"? Where do I find this?

3. How do I run report BBP_CHECK_CONSISTENCY or my USERID?

The Tech Admin said they only provide basis support, no IMG support is provided by them unfortunately. I'm sorry for my silly questions, but I need more guidance on this...at least until I get familiar with the system...

Thank you very much for your help!

Iuliana

[Former Member · Accepted solution]

Hi,

1)For your user ID ,Central person is not assigned that is why you are not able to access the EBP.

2)Run the report BBP_CHECK_CONSISTENCY to find out the error.

3) contact your SAP ABAP technical person they know how to publish template

Error in template is given clearly

Function "str2int" is defined twice in template

"templatessystemdmsapwebframework.html". The

syntax error is in row: 19, column: 10

The erroneous HTMLB lines is:

"function str2int( str )"

they have to correct

G.Ganesh Kumar

[Former Member · Accepted solution]

Hello,

1)How do I assign my user ID to the organisational unit? Please advise me step by step as I am new to SRMu2026

2) Regarding error u201CThe following error text was processed in the system SR3 : Attribute for user USER18 contains errors. Inform system admin.

The error occurred on the application server eccserver1_SR3_01 and in the work process 0 . u201C

Using transaction SM21, I have discovered multiple errors for SAP instance eccserver1_SR3_01 like BBP_PU 245 transaction canceled, HTTP/RFC session has been deleted following timeout...

3) How do I run report BBP_CHECK_CONSISTENCY? With transaction SE38? What do I choose next from the options available?

This is too technical for me right now..maybe not in the future, but at this moment, I need more guidance...

Thank you,

Iuliana