10-14-2008 10:57 AM
Hello All,
In MSS scenario I am using the standard task Process Change Request (Web) TS50000075 to send the workitem And I am assigning agent as EXPRESION and passing a container element which contains the Userid of agent.
But I am getting an error Result of agent resolution does not agree with agents of task and No Selected Agent.
So Please suggest me any solution for this error.
10-14-2008 11:05 AM
Hi
Answer is pure assumption.
Pls check the OSS note
Note 914732 - Work item sent in spite of failed agent determination
Pls take opinion from Basis team and SAP, if you want to implement the OSS note
Regards
Madhan
10-14-2008 11:05 AM
Hi
Answer is pure assumption.
Pls check the OSS note
Note 914732 - Work item sent in spite of failed agent determination
Pls take opinion from Basis team and SAP, if you want to implement the OSS note
Regards
Madhan
10-14-2008 11:26 AM
10-16-2008 6:19 AM
Hi Madhan.
OSS Note 914732 is already implemented still i am getting same error.
Is there any other solution for this issue please replay me.
11-06-2008 12:33 PM
hi,
Open the step in which you are assigning the agent, and see if the Agent Assignment button is activated. (set to general task).
10-14-2008 11:24 AM