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Unable to view PDF files in Infoview

I am unable to view pdf files in InfoView (Business Objects Edge Series XI 3.0)

When I select the pdf file from Infoview, I receive the message 'Do you want to save this file' which only allows me to save the document to a location on my computer.

Other users can view the file in Infoview, so it probably relates to a setting on my computer.

Any ideas?

Thanks

Former Member
Former Member replied

I've had a little look on Adobe's knowledge base; try this to check whether the issue is related with opening PDF in your browser in general:

"Determine if the web browser can open the PDF file from your local hard drive rather than from the web:

In the web browser, choose File > Open (or Open File).

Choose All Files from the Files Of Type pop-up menu (Windows)

Click Browse

Select the PDF file you saved in step 1 of task 5, and then click Open to open the PDF file. If Acrobat or Adobe Reader displays the file, but won't display it on the web, the web server has a problem serving the PDF file. Contact the webmaster of the site from which you downloaded the PDF file."

If so, try the troubleshooting steps mentioned here:

http://kb.adobe.com/selfservice/viewContent.do?externalId=328233&sliceId=2

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