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C++ Error when uploading dashboards onto crystal server

Hi all,

I'm having a few issues with uploading Xcelcius Dashboards on to my Crystal server.

The error message I am getting is

"Microsoft Visual C++ Runtme Error

Runtime Error!

Program : ...iness Objects\Crystal Xcelcius Designer 4.5\xcelcius.exe

This application has requested the Runtime to terminate it in an unsual way.

Please contact the applications support team for more information."

I'm creating the dashboards in Xcelcius 4.5

The server is running with Service Pack 4

Crystal Reports have been created in X1

The dashboards I have created will move onto the server without any problems until I add a live office connector. Once I put the live office connector on the dashboards I can not save it or move it onto the server.

The dashboard is about 8mb without the Live Office Connectors, but I have no idea what it is with it on.

The excel workbook that is powering the dashboard is about 350kb in size including a Crystal Report.

I have made sure that the link between the dashboard and excel is NOT using a network short cut (ie. S:\) but is going though the actual network location. I have also done this with the Crystal Reports.

Thanks

Dave

Former Member
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