invoice not going for second level approval

[Former Member]

i have an issue , gurus

there is a invoice which should go through two level of approvals we have built a customised workflow for that , at the fist level there are say 5 approvers who can approve then at the second level there are again 3 , any one among them can approve the invoice at any level , and thereafter he work item gets deleted from the the remaing agents' inbox , now th issue is that after one among the first level approvers approves , it again comes back to him for approval without going to the next level .

what can be the problem and what is the solution , if any one can help me ..

[masa_139]

Hi,

Please check the exclud agent binding in your custom workflow.

Regards,

Masa

[Former Member]

Hi,

It is related to workflow issue .Please check in SWIA

please contact your ABAP (technical team)

there is a problem in BADI

G.Ganesh Kumar

[Former Member]

hi ,

Thanks for replying , i know its a workflow issue , but we have not inplimented a badi for fetching approvers the whole logic is there in the BOR objest , which fetches the approvers before the workflow triggers , but it fails to do when the invoice is opened , viewed and then approved , instead if its just approved , it goes to second level , i have tested the functionality.