Configuring SNP optmization profile.
We are implementing SCM component -SAPAPO. Following are my doubts.
We have a scenario where in system has to optimize the production/sales plan in the following way
We have set of customers who has long term contract for whom we need to satisfy the demand as a first priority
We have set of customers strategic customers whose requirement has to be met as a second priority.
We have 3rd set of customers whose requirement has to be prioritized based on the netback(revenue-cost) what we are getting. We can postpone their delivery date depending on the netback.
Now the question is in the SNP optimization I have entered the penalty cost as netback and I am trying the optimize the revenue. But I am not ion the position to set the parameters for 1nd and 2nd set of customers and system is prioritizing purely base on the netback even though customer is having long tem or strategic customer.
How to solve this issue?