Items not getting picked up in Return sales order

[Former Member]

Dear all,

I am creating a return sales order with reference to a sales order.

In my delivery doc the items can be categorised into 3 types:

1- Picking done; Movement type determined

2- Picking done; Movement type not determined

3- Picking not-done; Movement type determined

In the return order, only the items of 1st type are coming. Why others not getting picked up? Can they be entered manually?

regards

Sapshed

[Former Member]

Dear Hrishikesh,

Thats Ok. Picking is done only for those items for which Relevant for Picking is ticked.

What I want to know is that, for items that have either their picking not done or Goods movement not determined, they are not getting automatically picked up while I create a Return order w/r to a sales order.

thanks

Sapshed

[Jelena]

Were those items on the delivery? Were they actually picked and delivered to the customer? To me, this seems rather logical that if an item was not picked/delivered, there is also nothing to return. If this is some kind of "dummy" item (just for information, perhaps), I think you'll need to get very creative with copy control. Also consider doing returns with reference to a billing document, not order.

[Former Member]

Hi,

Check the delivery item category for all the materials and go to 0VLP, check if picking relevance is ticked or not.

Hrishi