Crystal Report XI Release II

[Former Member]

We have converted over 50 Crystal Reports, into Crystal Report XI Release II, there are two reports out of those are converted with an incorrect linked which it result in blank page.

We have changed linking parameter with many different methods and result is incorrect.

Please advise if there is an issue with XI Rel.II or what it might be the issue.

Regards,

[former_member11696]

Hi David, Forums is not a case handling system but for all to use and assist each other. Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:

http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryI...

[Former Member]

Hi David

Would suggest you to check the few things at your end:

1)Verify the links in the "Database Expert|Links tab"Try to link the tables "By Key".

2)In the Database menu|Click on "Verify database".

3)What is the result of "Show SQL Query...".

4)Have you saved the particular reports in Crystal Report Release ll?

If it doesnt help then please let us know.

Regards

Asha

[Former Member]

Well, I have sent you response back, this recommendation has been looked at and checked many times over and yet is in a workable status. Therefore your suggestion is something we do first.

The real issue is that we can not wait for a constructive solution 48 hours later from the request date is there any other proposed solution available ?

[Former Member]

Never heard of a linking issue creating a blank page.

Try unmarking "Keep Group Together" on all your groups (change group expert), and unmark Keep Together on your sections as well. Also check for any sections marked "New Page Before" or "New Page After"

If you do the above and still get the blank page, and want something fixed you may want to call BO support, create a case, provide a solid business case, and see about getting a fix.

[Former Member]

Thanks for your answer, I guess this is not best method to communicate or present the issue, because we can around and around and getting no where!

May be we should not had changed our reports to begin with.

None your possible suggestion is applicable to our specific issue here.

[Former Member]

Hi

Please share the following information:

1)These reports were originally created in which vversion

2)What is the version now.(e.g 11.5.8.826).(HELP>>About Crystal Reports).

3)Linking means are you linking on an object or you are having main-sub report combination

4)Do they work in previous version as desired.

5)Do you have any other reports which are linked in the same manner and work correctly.

Thanks