Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

(crmd_order) switch to display mode after saving the changes

How to switch automatically to display mode each time we save

the change document ?

In fact, when the status of the change document is changed, the ticket

is assigned to another team (e.g functional team). So normally, the

ticket can only be processed by the functional team (ps: functional

team only has authorization to process the ticket in that status).

The issue is that when the ticket status changes the ticket doesn't

switch to display mode so the previous(logged) team can still modify the

ticket whereas they're not supposed to.

Former Member replied

Dear Thiago,

We had a same requirement sometime back.....Although this technically feasible, but really difficult to achieve even if we want to........Basically if u want to avoid modification to SAP standard code......You can copy the whole CRMD_ORDER tcode and then proceed further...and then in your Ztransaction at appropiate positions, you need to call resp Lock dequeue Function module...... All this is not viable solution..So we decided against it...

An alternative we had used was, let there be default Idle logout time across the system.. set to probably 15 odd minutes...

Inspire ppl by rewarding........



0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question