Error to refresh data in Infoview of report deski...

[Former Member]

display error: The XML response from the server cannot be parsed.

I use IE 7

and BOXI 3.0

why display error?

[Former Member · Accepted solution]

Yes, I use store procedure...

please... i need help

Edited by: Ilda Rojas on Oct 14, 2008 12:03 AM

[Former Member · Accepted solution]

Hi IIda,

Could you please test the following solution.

Cause

The error message occurs because Internet Explorer does not have the proper language setting in Internet Options.

Resolution

To resolve the error message, use one of the following methods:

Select the proper language for Internet Explorer.

Clear all entries from the Language list to have English selected as the default language.

To select the poper language

Click Tools > Internet Options in the Internet Explorer menu bar.

Click Languages in the Internet Options property sheet.

Click Add. Select the proper language from the list.

Click Move Up to move the language to the top of the list.

To clear the entries

Repeat steps 1 and 2 as described above.

Click the language to highlight it.

Click Remove. The next language becomes highlighted.

Continue until the list is clear.

Regards,

Sarbhjeet Kaur

[Former Member]

Hi,

Are the Desktop Intelligence report is created using Free-hand SQL i.e. report carries out a stored procedure.

This was a bug in BOXIR2(ADAPT00931216).

The issue is fixed in FP3.4.

I will test the same workflow at my end with BOXIR3 and will let you know the results.

Regards,

Deepti Bajpai