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Error to refresh data in Infoview of report deski...

display error: The XML response from the server cannot be parsed.

I use IE 7

and BOXI 3.0

why display error?

Former Member

Hi IIda,

Could you please test the following solution.


The error message occurs because Internet Explorer does not have the proper language setting in Internet Options.


To resolve the error message, use one of the following methods:

Select the proper language for Internet Explorer.

Clear all entries from the Language list to have English selected as the default language.

To select the poper language

Click Tools > Internet Options in the Internet Explorer menu bar.

Click Languages in the Internet Options property sheet.

Click Add. Select the proper language from the list.

Click Move Up to move the language to the top of the list.

To clear the entries

Repeat steps 1 and 2 as described above.

Click the language to highlight it.

Click Remove. The next language becomes highlighted.

Continue until the list is clear.


Sarbhjeet Kaur

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