ERMS for email activity based on alerts
What are the configuration steps required to setup ERMS for email activity based on alterts.Please send me soltion immediatly.
Go to here: https://websmp208.sap-ag.de/crm-inst
Under SAP CRM 5.0 - Core
There are 2 How to documents for ERMS by John Burton
They may not have exactly what you're require, they are extremely useful documents.