on 10-13-2008 12:50 PM
My client recently upgraded from 2007A PL 39 to Pl 42, In PL 39, everything, including XLR, was running smoothly. Mow when client tried to open SBO, he gets this message:
XL Reporter
Run-time error u2018430u2019:
Class does not support Automation or does not support expected interface
The client has uninstalled and re-installed mythe client software, but gets the same error.
Any suggestions?
Hi Katie
Did you uninstall .net framework 1.1 at any stage. Had same issue and uninstalled, reinstalled, rebooted, numerous times and it went away. Unfortunately XL Reporter still requires .Net 1.1 to run.
Kind regards
Peter Juby
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Thanks Lilian for your suggestions, and Peter for the suggestion about .net 1.1. Once my client reinstalled 1.1, he was able to open XLR once again.
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Hi Katie,
this error can occur with a DIAPI version mis-match. Again note 1247315 should help you in this regard, as there are steps there to follow.
If the note doesn't help, you could also set the logging level to 6 which would provide more information:
a. Locate the following key in the registry:
My computer\HKey_Current_User\software\SAP\SAPManage\SAP Business One\AddOn
b. Double click on logging level and enter value 6
c. Start XLR
Please send the log in SAP Business One Log folder from
Start->Run->%type%, you'll find log called SAPAddOn_01.log
Kind Regards,
Lilian Lynch
SAP Business One Forums Team
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Hi Katie,
is your customer using Windows Vista? You might like to take a look at note 1247315.
Kind Regards,
Lilian Lynch
SAP Business One Forums Team
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