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XLR run-time error when upgrading from 2007A PL 39 to PL 42

Former Member
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My client recently upgraded from 2007A PL 39 to Pl 42, In PL 39, everything, including XLR, was running smoothly. Mow when client tried to open SBO, he gets this message:

XL Reporter

Run-time error u2018430u2019:

Class does not support Automation or does not support expected interface

The client has uninstalled and re-installed mythe client software, but gets the same error.

Any suggestions?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Katie

Did you uninstall .net framework 1.1 at any stage. Had same issue and uninstalled, reinstalled, rebooted, numerous times and it went away. Unfortunately XL Reporter still requires .Net 1.1 to run.

Kind regards

Peter Juby

Answers (3)

Answers (3)

Former Member
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Thanks Lilian for your suggestions, and Peter for the suggestion about .net 1.1. Once my client reinstalled 1.1, he was able to open XLR once again.

former_member220057
Participant
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Hi Katie,

this error can occur with a DIAPI version mis-match. Again note 1247315 should help you in this regard, as there are steps there to follow.

If the note doesn't help, you could also set the logging level to 6 which would provide more information:

a. Locate the following key in the registry:

My computer\HKey_Current_User\software\SAP\SAPManage\SAP Business One\AddOn

b. Double click on logging level and enter value 6

c. Start XLR

Please send the log in SAP Business One Log folder from

Start->Run->%type%, you'll find log called SAPAddOn_01.log

Kind Regards,

Lilian Lynch

SAP Business One Forums Team

former_member220057
Participant
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Hi Katie,

is your customer using Windows Vista? You might like to take a look at note 1247315.

Kind Regards,

Lilian Lynch

SAP Business One Forums Team

Former Member
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No - customer client is running Windows XP Pro service pack 2