MSI Events In BPC Server Application Log When Starting Office\Admin Clients

[Former Member]

Hi Guys,

System: BPC 5.1 - Single Server - Win 2003 Std - SQL 2005 SP2

I'm wondering if any has come accross the following events in the application log on the server when starting either the BPC Office or Admin Client (on any client manchine).

I recieve the following events, in order:

Detection of product '{90032DD0-ABEE-4424-AC1E-B076BDD4E350}', feature 'SQL_Tools90', component '{653612B2-2738-4F92-936D-65DE042BD1BB}' failed. The resource '' does not exist.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Detection of product '{90032DD0-ABEE-4424-AC1E-B076BDD4E350}', feature 'SQL_Tools90' failed during request for component '{6EC5DFBD-F6B5-4F02-8432-BFB8B03562B8}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Product: Microsoft SQL Server 2005 Tools -- Install started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Product: Microsoft SQL Server 2005 Tools -- Error 1706. An installation package for the product Microsoft SQL Server 2005 Tools cannot be found. Try the installation again using a valid copy of the installation package 'SqlRun_Tools.msi'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Product: Microsoft SQL Server 2005 Tools -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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The initiation of the MSIexec then causes OLE errors on the client side as the process causes the OLE request to time out. Disbaling the Windows Installer service prevents the the timeouts but does not resolve the MSI events from occuring.

I have reinstalled the client tools etc, check registry permissions for various Installer related components but all to no avail.

Any ideas?

Thanks,

James

[Former Member]

This may help James but it definitely will help John. I ran into John's exact message at a client site almost a year ago. Making the registry changes suggested in this MS knowledge base article will resolve the problem.

http://support.microsoft.com/kb/928319

Thanks,

Jason

[former_member354722]

I am also getting a lot of these every day in the event log. MsiInstaller is failing to detect...and the user is our BPC system account.

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Detection of product '{4D2DFB70-AECB-47BF-A895-3B3AA544934F}', feature 'SQL_Tools90' failed during request for component '{6EC5DFBD-F6B5-4F02-8432-BFB8B03562B8}

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[Former Member]

try uninstalling and then reinstalling the workstation components from SQL Server 2005

or you can try some of the suggestions from this MSDN forum

[https://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=926496&SiteID=1]