Recive/Send Emails VIA SAP
I am just wondering is there any way we can receive email via SAP B1. I know I can send email using the outlook add-on. Is there any add-on or program that can be used to receive emails directly to SAP B1? Basically I just want to replace outlook.
Thank you very much for your help
Apple Liu replied
You can user SBO Mailer function in the SAP Service Manager
For installing it, Go to the Server Tool folder > Double Click "Setup.exe" > Select
"Modify" option > Select (Check) the SBO Mailer component > and finish
I attached a note 1145354 for your information as below :
The following troubleshooting information may be required in configuring
the Mail Services, in addition to the information covered in the
1. Ensure that You have already setup an e-mail account for SAP
Business One users on your mail server. To verify the connection
with the mail server, choose Test Connection.
2. The mail service checks the connection with the specified mail
server and e-mail account and displays an appropriate message.
If the SMTP server requires some authentication, for example if the SMTP
server is configured to accept only login authenticated mails, but you
selected No Authentication, the test connection will be successful.
However, no e-mails are sent.
To check whether the connection to the SMTP server works, send a test
If the connection fails, make sure:
o You have entered the correct name of your mail server.
o You have entered the correct user name and password.
After changing any of the settings, restart the SBO Mailer.
SBO Mailer, SMTP server, test e-mail, configuring Mail Services,
Reason and Prerequisites
The SAP Business One mail service supports mail server authentication
using user name and password. This note describes troubleshooting
information in addition to the information provided in the Administration Guide.
Wish the information above is useful for you.