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Creating SOLMAN suppport message from EP 7.0

Hi all,

We are in the support phase of a project.The support is handled by the solution manager.The suport messages are raised in SOLMAN.From ECC users are able to create a solman message(standard functionality ).Client wants such type of functionality from portal (EP7.0)also.They need a provision for the users to create a SOLMAN message from EP.

Is there any standard solution from SAP for this scenario.

Please shed some light on this.

Thank You,

Regards,

Rajesh

Former Member
Former Member replied

Hello Rajesh,

Please use the following link.

Setting up a Support Desk Scenario

http://help.sap.com/saphelp_nw04s/helpdata/en/13/fed004da9e1f4282d884a57138c8d6/frameset.htm

Hope it helps.

Cheers,

Satish.

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