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Critical Issue meant regarding Business Objects web Intelligence product


After the migrations of some of the oracle databases used in our BO Webi product, one of our application is no more accessible via Webi.

However, the entries of the concerned databases have been updated in the oracle tnsnames.ora file.

The new oracle server has exactly the same OS configuration and oracle version (version 10).

Actually the lonely changes are the server database name and the port (1522 instead of 1521) in the tnsnames.ora file.

Is there a configuration file somewhere on the applicative server in which there may have a trace of the oracle server name or its IP address.

Or is there anything else to configure?

After many minutes of trying to load the page, our users meet this "classical error" ORA-12170: TNS:Connect timeout occurred

NB: Our tnsnames entries look like:

database.domain =


(ADDRESS = (PROTOCOL = TCP)(HOST = server)(PORT = 1521))



(SERVICE_NAME = database)



Thanks in advance for you help

Former Member
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