Crystal Reports XI locking database

[Former Member]

Hi everyone, I need help .

I have crystal reports XI install on a citrix server. Users launch the application and run reports, however, the reports are locking the database. I was asked to change the IsilationLevel key on the citrix servers where crystal is installed, but there is no such key.

Does anyone know how I can fix this locking issue?

thank you

[former_member11696]

Need to know what DB you are using. for some this is a DB Server configuration.

Please re-post if this is still an issue to the Data Connectivity - Crystal Reports Forum or purchase a case and have a dedicated support engineer work with you directly

[fritzfeltus]

If you're using ODBC, you can add a registry entry to set the isolation level:

[1183629 - How to apply isolation levels for ODBC |https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333133383333333633323339%7D.do].

[Former Member]

Ok, i tried that and it failed. There was no such key so I created it eith the steps described on the link.