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Installation of Crystal Report 2008 hangs on Registering Modules

Former Member
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Hi.

I'm trying to install Crystal Report 2008 on XP Pro SP2. The installation stop on Registering Modules, even if I click Cancel, it does not do anything it just hang there. I have to kill the process in Task Manager. If I restarted the installation, it says that I have already an installtion process running. So I have to reboot and then restart the installation, now it says that it will continue a previous uncompleted installation. But it hangs again at Registering Modules. It does not even stop at the same file. I have done this process several time with always the same result. Each time it stops on a different file but always during the Registering Modules process.

Is there someone who can help me?

Thank you.

David.

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Answers (1)

Answers (1)

Former Member
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Well similar thing happend with me with I installed SP1 of CR2008, however I resolved it by doing the following.

1: Downloaded XP Manager

2: Ran Smart Uninstaller

3: That basically take care of the registry entries which CR made in my system

4: Went into C:\Program Files\Business Objects\

5: Looked for Business Objects Enterprise 12.0, Crystal Reports folders

6: Opened them and deleted the files within them

7: Reinstall the Crystal Reports onto the system

8: Make sure you have the valid ODBC drivers installed and .net installed onto your system and then all will be well.

Hope this helps

Regards

Jehanzeb