Identity management user interface is not available

[Former Member]

Hi gurus,

We just installed an application server and attached it to our portal system. So our portal system is made of a database portal server and an application portal server.

When I enter the portal database server and go to user administration page from User administration --> Identity Management, no problem occurs.

But when I log on to the application server and try to go to identity management page It says:

"A required service for the identity management user interface is not available. Contact your system administrator"

I checked the logs but there is nothing useful.

Any suggestions?

Tolga

[Former Member · Accepted solution]

Hi all,

When i tried the links;

http://<Portal FQDN>/useradmin

http://<hostname>:<port>/webdynpro/dispatcher/sap.com/tc_secume_wdumeadmin/UmeAdminApp

it gives the error; "com.sap.engine.services.deploy.container.ExceptionInfo: Exception during the initialization of container boot class com.sap.security.core.spml.batch.bean.BatchProcessingBeanBean0_0ContainerFP."

Any suggesstions

Tolga

[MichaelShea · Accepted solution]

Did you try the SAP Note?

-Michael

[MichaelShea]

It could be a JMX problem. See SAP Note 869852, chapter 5.

-Michael

[Former Member]

which user r you trying to used to logon to the portal.

Thanks,

GLM

[Former Member]

Hi,

Try accessing the same with the below path

http://<Portal FQDN>/useradmin

*FQDN : Fully qulalified domain name.

Regards,

Santhosh

[Former Member]

Hi ,

try this link

http://<hostname>:<port>/webdynpro/dispatcher/sap.com/tc_secume_wdumeadmin/UmeAdminApp

Thanks,

Raju Bonagiri