save the service ticket in the ICWC

[Former Member]

Hi,

I want to throw a message in the ICWC when the service ticket is trying to save in the ICWC without giving any one of the classifications of service ticket.

Can anydody please help me where i can put the conditions to throw the message before saving the service ticket.

Thanks & Regards,

Suresh Babu Gade

[Former Member · Accepted solution]

Hi,

Have you tried using the Incompleness Procedure for the Service Ticket Transaction !!!

Rgds,

Rajiv

[deepali_agarwal · Accepted solution]

Hi Rajiv,

Could you please give more details about incompleteness procedure for Serv Tkt ?

Thanks,

[Former Member]

We have done this with a BADI

Class: ZCL_IM_CRM_IC_ORDER_SAVE

Method: CHECK_BEFORE_SAVE

[Former Member]

Hi Suresh,

Did you tried to implement the ORDER_SAVE Badi..for your scenario...

please check...

Regards,

Raghu