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save the service ticket in the ICWC

Hi,

I want to throw a message in the ICWC when the service ticket is trying to save in the ICWC without giving any one of the classifications of service ticket.

Can anydody please help me where i can put the conditions to throw the message before saving the service ticket.

Thanks & Regards,

Suresh Babu Gade

Tags:
  • customer_relationship_management
Former Member
July 28, 2009 at 11:01 AM
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