Error when opening a BW query with Crystal Reports

[JuanCLazaro]

Hi all,

I am having problems when opening a BW query with Crystal Reports, the strange thing is that it only happens with

the bo user I have created. If I use a user that already exists and that has SAP_ALL authorization it works.

I don't know if this could be an authorizations issue, but I have created a role with all the authorizations stated in the manual.

The error I am getting is the following:

"An error occurred while generating a new report template. Error in UNKNOWN.RPT file"

Does anyone know what this could be?

Thanks

[Former Member · Accepted solution]

I had this issue before. This is due to SAP IK's liciense key has been expired . After I re-entered a new key, the problem has gone.

[Former Member · Accepted solution]

i rpesume you used Crystal Reports 2008 + IK.
But i have the same problem in Crystal Reports 2011 in which IK was integrated

[IngoH]

Hi Juan,

is this happening when using the SAP Toolbar ?

thanks

Ingo

[JuanCLazaro]

Hi Ingo,

yes, this is using the SAP Toolbar. The strange thing is that I can with one user and with another I can't.

[IngoH]

Hi,

can you trace the authorization in ST03 ?

thanks

ingo

[JuanCLazaro]

Well,

I cannot access the system now. But I think it is not an issue of authorization, because I assigned all the good user's role to the bo user,

and even with that, it still don't work.

Thanks

[IngoH]

hi,

could you try to go the route of "File > New > Standard Report and select the SAP BW MDX Driver ?

thanks

ingo