CRM Configurable Product: Knowledge Base Not Found

[former_member203572]

Hi All

I've successgully downloaded the configurable material from ECC 6 to CRM 5.0.

The SCE download is also successfull. I've maintained the scenario in IPC XCM Administration and made the necessary entries in CRM tables COMM_IPC_PROP and COMM_IPC_URL.

When I go in Product Master in CRM and try to simulate the product configuration on configuration TAB page system gives me the following error:

Knowledgebase not found for:

KB_LOGSYS=TELDEV300,KB_NAME=MM_LOCATION,

KB_VERSION=1.1, KB_PROFILE=LOCATION, KB_ID=null

The product which I am using for simulation is MM_LOCATION

If I run the program IPC_TEST_FIND_KNOWLEDGEBASES with transaction se38 the result shows that knowledgebase for the particular product exists along with the KB_ID

Please advice how I should solve this issue. I believe I have successfully completed all the configurations for IPC.

Thanks in advance

Avi

Edited by: AVINEESH KHARE on Oct 10, 2008 11:03 AM

[former_member283466]

Hello Avi,

I have a little different system configuration (CRM 2007 and R/3 4.7) and I'm facing exactly the same problem. Have you maybe found the solution?

Best Regards,

Slawek